Coronavirus Covid-19 Readiness

We’re here for you.

As the coronavirus/COVID-19 situation continues to evolve, we want to let you know that we appreciate the trust you’ve placed in us. We pride ourselves on exceptional customer service and dedication to our customers. We are committed and prepared to continue serving you during this time of unique challenges. You will continue to receive reliable access to the services you count on from us.

 

We are prepared and ready to help.

For the protection of our employees we have made arrangements to allow a significant number of our workforce to work remotely. This will allow them to keep safe and healthy. For those who remain in offices, we are actively reinforcing the prevention measures outlined by the CDC and asking everyone to follow those guidelines. We’ve actively prepared for a number of scenarios to ensure a seamless customer experience during this time. Due to the nature of our business operations, Financial Pacific Leasing does not foresee COVID-19 causing a major disruption or delays in providing you with the services you need.

We understand these times can be challenging. If you have encountered hardship as a result of COVID-19 and need payment relief, please send a request explaining your hardship to customerservice@finpac.com. Please include your name, contract number and a short description of the assistance you are looking for. Our Representatives will respond as quickly as possible. Due to increased volume there may be a delay and we thank you for your patience.

If you have any additional questions or concerns, please do not hesitate to call us at (800) 447-7107, Monday through Friday, 7:00 a.m. to 5:00 p.m. Pacific.

We will get through this together.